Frequently Asked Questions
Everything you need to know about your Copag shopping experience
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Are your materials sustainably sourced?
Yes, Copag is committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint while maintaining premium quality.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to our tracking page where you can monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.